Privacy Policy

At Avalon Fungi, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you interact with our website, we may collect:

Personal details such as your name, email address, phone number, and shipping/billing address.
Order information including the products you buy and your payment details (processed securely by our payment provider — we never store your full card details).
Website usage data such as IP address, browser type, and pages visited, collected through cookies or analytics tools.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your order, enquiries, or updates.
Improve our website, services, and customer experience.
Send marketing emails (only if you’ve opted in — you can unsubscribe anytime).

Sharing Your Information

We respect your privacy. Your details will never be sold or shared with third parties for marketing purposes. We only share necessary information with:

Payment processors (to securely complete your transaction).
Delivery companies (to deliver your order).
Website service providers (to help run our site safely and efficiently).

Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Your Rights

Under UK and EU GDPR law, you have the right to:

Access the personal information we hold about you.
Request corrections to your information.
Ask us to delete your information (except where required for legal or accounting purposes).
Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at info@avalonfungi.co.uk

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Avalon Fungi
Email: info@avalonfungi.co.uk